FAQs

Frequently Asked Questions

Many common questions have already be answered below. If you still need assistance, please contact us.


You should receive a download link to your free gifts within minutes after confirming your email. If you did not, please make sure to check your spam/junk mail folder. If you still did not receive them, please try using a different email address in case there was a problem with the original email delivery.

All beat purchases come with instant digital delivery, so if you did not receive a download link within an hour of your purchase, here are a couple things to check: 1) Make sure that your payment is not pending. If you sent an e-check or your payment has not been accepted, your purchase will be sent after the transaction is complete. 2) Check your junk/spam mail folder. Sometimes your purchase will get filtered into your junk mail. - If you still haven't received your purchase, please contact us.

All sound kit purchases come with instant digital delivery, so if you did not receive a download link within an hour of your purchase, here are a couple things to check: 1) Make sure that your payment is not pending. If you sent an e-check or your payment has not been accepted, your purchase will be sent after the transaction is complete. 2) Check your junk/spam mail folder. Sometimes your purchase will get filtered into your junk mail. - If you still haven't received your purchase, please contact us.

All Dropbox links are generated manually. Please allow up to 24 hours to receive a link to your personal Dropbox folder via e-mail. If you still haven't received it within 24 hours, please contact us. In addition, if you choose to host your files elsewhere, please make sure to provide us with the download link via email.

A tagged beat is an audio watermarked version of an instrumental that is intended for listening and demonstration purposes only. In order to have the TCustomz audio tags removed, you must purchase a license and the high-quality, untagged version will be delivered instantly to your email!

If you are planning to record a song to one of our beats and make it available online to the public (even if it's only for free download or stream via YouTube, ReverbNation, Soundcloud, Soundclick, etc), a license MUST be purchased. When purchasing a license, you will receive the untagged, high-quality version of the beat with INSTANT DELIVERY to your email! Check our license chart to help you pick the appropriate license for your project.

No. Once your purchase is complete, the beats will be sent to your e-mail instantly with the audio tags removed.

Most definitely! By purchasing a beat license from TCustomz.com you acquire rights allowing you to use the instrumental for your own project and sell your finished recording. Use the TCustomz.com License Chart to help you pick an appropriate license for your project.

Absolutely. There are a bunch of freebies available. Visit our Free Stuff page for free beats, drum kits, producer tools and much more!

Click Here for step-by-step directions. Beats and sound kits can be purchased with INSTANT DELIVERY using the TCustomz.com store. Sound kits may also be purchased on their individual product pages.

No. If you don't have a PayPal account, no problem! All you need is a credit card or debit card and an e-mail address to pay. Simply click the Credit/Debit card option during checkout to pay securely using 2Checkout.

All beats and sound kits purchased from TCustomz.com will be delivered INSTANTLY via e-mail.

Yes. If the layout of the beat is not exactly how you want it, feel free to shorten or lengthen any of the parts throughout. If you have questions or need help restructuring a beat, please contact us.

All download links are valid for 48 hours after completed transaction. If you see this message and did not have enough time to download your purchase, please contact us with your transaction information.

Certainly. Many of our instrumentals already have an exclusive price listed. If an exclusive price is not available for the beat your are interested in or you would like to inquire further about an exclusive rights purchase, please contact us.

Nothing. Your non-exclusive licenses is still valid for whatever terms were set under the license you purchased.